Telephony & Messaging

Cost-saving and leading edge VoIP Telephony and digital messaging platforms to keep your business running

How we can help you

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kwikvoice ‘Wave’ VoIP System

Our kwikvoice ‘Wave’ is a simple and easy to use phone system based on the number of extensions/users, but packed full of features and tools to help your business telephony run smoothly.

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Browser and App-based phones

Load the Wave app onto any Android or iOS device or access via a web browser

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Fixed desk and Cordless Mobile handsets

Our kwikvoice ‘Wave’ platform supports a large number of SIP based phone devices, ensuring all use cases and needs are met

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Affordable

Low call costs and line rentals to local, national & international numbers.

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Advanced Functionality

Boasting a wealth of features and functionality, it helps increase productivity.

Find out more about the features and benefits of our kwikvoice ‘Wave’ VoIP system below.

What is VoIP?

VoIP stands for Voice-over-Internet-Protocol system (VoIP) which utilises the internet to make calls as opposed to a standard analogue phone line or ISDN.
It is the technology that BT and the rest of the industry to moving to as part of the Great British Switch Off (GBSO.  More information on this can be found here.

Kwikvoice ‘Wave’ Features:

A VoIP system uses purpose made VoIP phones or web/app technology that boast a multitude of features, including unified communications as standard; for example we can set your mobile phone to ring when your desk-phone rings, plus:

Call queuing – never miss a call!

Call recording – maintain quality and security

Automated in-call menus – filter calls through to the correct department

Hunt groups – group phones to ring together when a specified number is called

Hosted system connects via your existing network (through your router)

No need for an expensive on-site PBX system

Reduced call costs

Hold and transfer – quickly and effectively transfer calls

Custom voice message or hold music of your choice (optional)

On hold music/custom voice messages optional

Call statistics information available

Transfer calls easily

Voicemail to email

… and much more!

Telephone number features:

Telephone number hosting

Virtual presence – choose any local UK number (Glasgow 0141, London 020, etc.)

Choose any UK telephone number(s) for your business and gain a virtual presence

Multiple telephone numbers can be linked to your KwikVoice system

Portable telephone number – take your number with you if you move premises

Revenue generation numbers (0845, 0860, etc.)

Withheld number (optional)

Freephone numbers (such as 0800)

Making the move

We understands the value of having a reliable and telephone system in place at all times.

As such, we will do everything we can to ensure a smooth transition from your existing telephone infrastructure to your new system, and will aim to have your new hosted system up and running as quickly as possible.

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3CX kwikvoice Enterprise Class VoIP System

3CX is a feature rich and modern communications system and can be used by any user, anywhere and with the minimum of fuss.

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Installation & Configuration

Plug and Play configuration for users on a wealth of devices, from desktop phones, mobile apps and even full functionality from a web browser

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Slash Costs

Licensing is based on the number of simultaneous calls, not extensions or number of users.  Free office to office calls and free calls to remote workers reduce overheads.  In-built Video and Audio call conferencing reduces the need to use alternative conferencing services.

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Scalability

From one user to a thousand, it is a flexible system which can grow alongside your business.

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Free Trial Available

A Free Trial is available on 3CX. Get started here yourself or contact us today.

pckwikfix are proud to be a 3CX Silver Partner, able to offer superior VoIP services, integration and technical support. We have a number of 3CX Certified and Advanced Certified engineers to assist in whatever your solution requires.

Find out more about the features and benefits of a hosted 3CX VoIP system below or visit the 3CX Website.

What is VoIP and what is 3CX?

VoIP stands for Voice-over-Internet-Protocol system (VoIP) which utilises the internet to make calls as opposed to a standard analogue phone line or ISDN.
It is the technology that BT and the rest of the industry to moving to as part of the Great British Switch Off (GBSO.  More information on this can be found here.

3CX is an open standard, software-based phone system based on the SIP standard. It works with a range of phone hardware and also features web browser-based extensions and mobile apps. A major advantage is the software itself can be hosted on a remote server, on-premise (on a local server) or both for extra resilience. It is often regarded as a great IP PBX for small and growing businesses due to its cost efficiency and flexibility.

3CX Features:

Our kwikvoice VoIP product portfolio includes the 3CX Enterprise grade phone system, a leading edge product, used from small to large business all over the world. It has all the features of our standard kwikvoice product, plus:

Slash Costs

With 3CX, your ongoing cost savings will be reduced significantly and so will the cost of buying, expanding and maintaining your current phone system.

Decrease your Phone Bill by up to 80%

Licensing based on number of simultaneous calls and not extensions

Make free inter-office calls and branch calls

Free calls to remote workers with web client and iOS/Android apps

Use prominent SIP trunks to reduce outbound call charges

Reduce travel expenses with integrated web conferencing

Use International DIDs & IP Telephony so customers can call in at competitive rates

Telephone number features:

Telephone number hosting

Virtual presence – choose any local UK number (Glasgow 0141, London 020, etc.)

Choose any UK telephone number(s) for your business and gain a virtual presence

Multiple telephone numbers can be linked to your KwikVoice system

Portable telephone number – take your number with you if you move premises

Revenue generation numbers (0845, 0860, etc.)

Withheld number (optional)

Freephone numbers (such as 0800)

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.
With a 3CX phone system from pckwikfix, we also employ several different layers of security and protection – including offsite daily backups and 24/7 notification alerts to our engineers in the event of a service issue or outage.

Highly secure Web server-based configuration

Automatic detection & blacklisting of SIP Attack tools

Global IP Blacklist automatically updated for participating PBXs

Traffic to 3CX apps is encrypted via the 3CX Tunnel

Voice traffic is encrypted via SRTP

Automatic generation and management of SSL certificates

Revolutionary VoIP Security with A+ rating from SSL lab

Automatic Failover options available for instant backup

Encryption between browser and the website ensured via HTTPS

Limit access to 3CX management console based on IP

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kwikmsg messaging platforms

Our kwikmsg platform allows the sending & receiving of SMS and WhatsApp messages, allowing businesses to stay in touch with cuatomers using a modern, reliable and secure method of communication.

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Fast and easy-to-use Web Interface

kwikmsg is available through a fast an easy-to-use Web Interface – any time, anywhere.

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Reach thousands with one message and a few mouse clicks

Send a message to one contact or to thousands with a few mouse clicks

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Affordable

Low cost platform Fees and credit packages for SMS available

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Advanced Functionality

Boasting a wealth of features and functionality, helping to increase productivity and reach

Find out more about the features and benefits of our kwikmsg system, contact us.