Support & Managed IT

Cost-effective support packages for all your IT & Technology needs

How we can help you

Monthly IT Support for Business & Home Users

We believe our clients should be able to choose an IT support service that suits both their needs and budget, keeping you in control:

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24/7 response monthly IT support

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Dedicated product support teams that know our products inside out

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Flexible IT support plans with monthly & Pay As You Go options available

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Proven track record of providing 1st class IT support to home & business clients

Monthly support works well for all involved. It allows us to manage and maintain your system proactively and reduces your costs overall!

Outsourced IT Support

Whether you are looking for complete IT support or are looking to expand on your existing team, outsourced IT support from pckwikfix is a great option with a number of benefits.

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Providing assistance and specialist knowledge to your existing IT department

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Logging calls on behalf of your existing helpdesk, freeing up their time

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Acting as 1st line support before an internal 2nd line department

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Offering a completely outsourced IT solution for your business including 1st and 2nd line support

Outsourcing your IT helps reduce costs by paying for a service rather than employing and paying IT staff or internal contractors. Whether you need a year round service or the odd day, staff leave/sickness cover, we’re always happy to help.

Benefits

Reduce costs

Save money on recruitment & staff salaries or contractors fees

Remote support

Available via email or telephone – whatever suits your needs

Site visits

Onsite support available as required with an agreed response time as standard

Flexibility

Flexible, personalised monthly support or PAYG contracts available to suit your requirements

Emergency & holiday cover

Ensure your IT systems are supported in emergencies or when your existing IT team aren’t available

PCs, Laptops, Hardware, Repairs & Upgrades

Whether you require a new screen for your laptop, component or software upgrades, a new hard drive or a new machine altogether we’ll do our best to find a cost effective solution for you.

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Quality computer systems supplied and configured tailored to your needs

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Experienced technicians carry out Operating System, software & hardware repairs

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Have an issue but not sure what’s wrong? Let us know, we’ll do our very best to help diagnose the problem.

As a partner with a number of hardware partners such as Dell and Lenovo we are able to provide high quality hardware, replacement parts and upgrades – get in touch to see how we can help today.

Benefits

No risk

We are proud to operate a no fix no fee policy and no obligation quotations

Quality products & service

We don’t believe in making a hard sell (we prefer Soft Cell), recognising that quality products and services sell themselves

Experienced

Proud to hold a 20 year strong track record of fixing, repairing & upgrading to high standards

Data Recovery

There are a range of data recovery techniques and tools we can utilise to help save your data if, unfortunately, you don’t have any data backups or have suffered critical data loss. We can often recover data from a variety of different sources (hard drives, flash drives, memory cards, etc.) and it won’t cost you a penny if we’re unable to perform a successful recovery.

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Recover data from USB flash drives, hard drives, RAID drives & more

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No obligation quotes and if there’s no recovery, there’s no fee

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Number of professional tools used and if one fails, we try another!

Once recovered, we can return your data on a brand new data storage device (flash drive, hard drive, etc) supplied by us, provide a secure download link or a device you already have to keep costs down.