Outsourced IT Support

Whether you are looking for complete IT support or are looking to expand on your existing team, outsourced IT support from pckwikfix is a great option with a number of benefits.

knowledge - outsourced IT support

Providing assistance and specialist knowledge to your existing IT department

professional outsourced IT support

Logging calls on behalf of your existing helpdesk, freeing up their time

help

Acting as 1st line support before an internal 2nd line department

Offering a completely outsourced IT solution for your business including 1st and 2nd line support

Outsourcing your IT helps reduce costs by paying for a service rather than employing and paying IT staff or internal contractors. Whether you need a year round service or the odd day, staff leave/sickness cover, we’re always happy to help.


Benefits
Reduce costs
Save money on recruitment & staff salaries or contractors fees
Remote support
Available via email or telephone – whatever suits your needs
Site visits
Onsite support available as required with an agreed response time as standard
Emergency & holiday cover
Ensure your IT systems are supported in emergencies or when your existing IT team aren’t available
Flexibility
Flexible, personalised monthly support or PAYG contracts available to suit your requirements