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pckwikfix
specialise in IT Support & products for Home and Business
users. Our Company
Founded
in 2005, pckwikfix is a limited company, offering a unique
service for IT Consultancy and Support Services to home
users and Small & Medium businesses (SMEs).
Since our
start-up in 2005, we have already proven and met a
need for professional and courteous IT Support services,
securing new contracts ranging from start-up company IT
services and the takeover of existing networks and support
agreements from IT suppliers
that clients no longer find reliable.
We do have a solution for you...if you can't find the
information that you are looking for, then please get in
touch.
 Name:
Darren Nichol - Managing/Technical Director
Role: Darren's role, as well as
managing the day to day running of the business, generating
new business and monitoring performance of our technical
operations is to interface with clients either by visiting
sites, or via phone and email. This ensures that
customers are happy with the service being offered.
Name:
Ralph Nichol - Company Secretary and Director
Role: Ralph's role in the company is
to ensure we comply with all the necessary Health and Safety
Legislation and comply with the law on employment and other
legal matters. Ralph joined the company in 2007 and is
employed on a part-time basis.
 Name:
Cat Divers - Technical Support (Lead)
Role: Cat's role is to deal with
any client support queries via email, phone and helpdesk
tickets. She is also responsible for ensuring
additional staff are managed effectively and that customer
satisfaction guidelines are adhered to. Reporting
directly to
Darren,
Cat is seen as a vital part of pckwikfix operations.
Name:
David Curran - Business Consultant
Role: David's Primary role is to
liaise with Darren and offer Business advice relating to
achieving the goals of the business. David's second
role is to ensure internal training procedures are adhered
to and the appropriate skills for staff are developed.
Name:
Andrew Wilson - Research & Development
Role: Andrew's role in the business
is to research the latest technologies, both hardware and
software and propose those that the board of pckwikfix
should investigate further. Currently, Andrew is
working in the area of Mobile Technology, including
technologies such as Satellite Navigation and Mobile/Push
Email Services.
For your Business...
Our Aim is to
combine the pckwikfix technical expertise and knowledge of
IT Systems with your unique IT requirements: thereby
creating the most effective IT Solution for you or your
Company. At
pckwikfix, we have expertise in all areas of IT, from single
stations to server based networks, broadband installations,
web-site design (including Intranet design), maintenance and
much more.
We are able to meet all your demands within the
professionalism and sense of urgency your company deserves.
You are unique - a dedicated IT support
package is designed and geared towards your needs which
enables you to concentrate on managing your business without
the added stress of also having to manage your IT system or
supplier.
For your Home...
pckwikfix offers quick, reliable
repairs and advice from the comfort of your own home.
Our experienced engineers are able to diagnose your problem
and answer any questions you may have.
As well as the repair of your PC, we can also provide
reliable and proven Anti-virus and Broadband services from
selected trade partners. We don't use, install or sell
anything that we would not use ourselves!
pckwikfix - 'Stress Free' IT...Just Imagine
 
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